Terms of Service
Last updated: April 2026
1. Introduction
Hey Zoe is a WhatsApp-based smart messaging system that helps businesses communicate with their customers. By using Hey Zoe, you agree to these Terms of Service.
2. Services
Hey Zoe provides:
- Automated WhatsApp messaging via an AI assistant called Zoe
- Business dashboard for managing conversations and contacts
- Campaign messaging tools
3. User Responsibilities
- You agree not to use Hey Zoe for spam or illegal activity
- You agree to comply with WhatsApp's Terms of Service
- Business owners are responsible for the content sent through Zoe
4. Data & Privacy
Hey Zoe stores all WhatsApp conversations conducted through the platform. These conversations may be accessed by the Hey Zoe team for purposes of technical support, service improvement, and platform monitoring.
Business owners acknowledge and consent to this data access as a condition of using the service.
For full details, see our Privacy Policy at https://heyzoe.io/privacy.
5. Opt-out
Users can opt out of messages at any time by sending הסר in the WhatsApp conversation.
6. WhatsApp Number Usage
The WhatsApp number provided to the business as part of the Hey Zoe service is allocated exclusively for use during an active subscription period. Upon cancellation or expiration of the subscription, access to the WhatsApp number will be revoked and the number may be reassigned. Hey Zoe retains ownership of all WhatsApp numbers provided through the platform.
7. Dashboard Access
Access to the Hey Zoe business dashboard is granted solely to authorized users of the subscribing business. Account credentials must not be shared with unauthorized third parties. Hey Zoe reserves the right to suspend dashboard access in cases of misuse, non-payment, or violation of these Terms of Service.
8. Limitation of Liability
Hey Zoe is not responsible for the content sent by business owners through the platform.
9. Changes to Terms
We reserve the right to update these terms at any time. Continued use of the service constitutes acceptance.